• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Introducing Dokkio, a new service from the creators of PBworks. Find and manage the files you've stored in Dropbox, Google Drive, Gmail, Slack, and more. Try it for free today.



Page history last edited by Wren 2 weeks, 2 days ago




OCLC System Status Dashboard (including planned events): https://oc.lc/status


Help and Troubleshooting: https://help.oclc.org/Discovery_and_Reference/QuestionPoint


Questions about Springshare? https://buzz.springshare.com/qp-migration


Instructions for retrieving your QP Service History





Cooperative Resources


Resources for Using QP

Resources for All Cooperative Librarians:



Resources for All QP Librarians:

Additional Coverage Needed (Permanent Shifts)



Ready Reference Resources

Basic Steps for a Successful Reference Transaction



Tips and Tricks

Best Practices for Cooperative Sessions



     Qwidget Tips

Cooperative Policies and Procedures


     Scripts You Can Use


Cooperative Updates




Training Resources


Resources for Cooperative Administrators:



Resources for QP Administrators:

Best Practices for Providing Database Access



Library and Information Science Programs

Policy Page Guidelines



    Clearinghouse for VR Internships

24/7 Reference Cooperative Advisory Board



    Resources for QP in the LIS Classroom

24/7 Reference Cooperative FAQs



Promote Your Service



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