• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Introducing Dokkio, a new service from the creators of PBworks. Find and manage the files you've stored in Dropbox, Google Drive, Gmail, Slack, and more. Try it for free today.

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Page history last edited by Wren 2 weeks, 2 days ago

 

 

 

OCLC System Status Dashboard (including planned events): https://oc.lc/status

 

Help and Troubleshooting: https://help.oclc.org/Discovery_and_Reference/QuestionPoint

 

Questions about Springshare? https://buzz.springshare.com/qp-migration

 

Instructions for retrieving your QP Service History

 

 

 

 

Cooperative Resources


           

Resources for Using QP

Resources for All Cooperative Librarians:

 

           

Resources for All QP Librarians:

Additional Coverage Needed (Permanent Shifts)

 

           

Ready Reference Resources

Basic Steps for a Successful Reference Transaction

 

           

Tips and Tricks


Best Practices for Cooperative Sessions

 

           

     Qwidget Tips

Cooperative Policies and Procedures

           

     Scripts You Can Use

 

Cooperative Updates

 

 

           

Training Resources

   


Resources for Cooperative Administrators:

 

           

Resources for QP Administrators:


Best Practices for Providing Database Access

 

           

Library and Information Science Programs


Policy Page Guidelines

 

           

    Clearinghouse for VR Internships


24/7 Reference Cooperative Advisory Board

 

           

    Resources for QP in the LIS Classroom

24/7 Reference Cooperative FAQs

 

           

Promote Your Service


 

 

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