The links here are intended to provide quick, authoritative starting points for librarians providing reference service via live chat to their patrons. They have been collected by the QuestionPoint Cooperative Staff Manager and the team of QP Backup Librarians.

Links are listed by category. If you have a suggestion about changing the categories, or a new one you would like to see added, please email Susan Barb (barbs@oclc.org).  These pages have keywords or tags.  If you aren't sure where to find something, type a keyword in the search box in the upper left of this page and see if it shows up as a tag on one of the resource pages.

If you would like to add your own favorite resources, please read the Ready Reference Resources Style Guide.doc first before doing so.

• Almanacs, Encyclopedias and Fact Files

• Business, Companies and Finance

• Calendars, Holidays and Time

• College, Careers and Education

• Consumer Issues

• Dictionaries and Translation

• Find a Book

• Genealogy

• Health and Medicine

• Homework Help

  • Homework by Subject

• Law and Government

• Literature

• Music

• Newspapers

• People

• Places: Geography, Countries, Travel

• Reference
• Resources for International Visitors
• Science
• Search Tools 
• Spanish Resources

• Statistics

• Telephone Books

• UK Sites
• US Sites
• Zip and Postal Codes