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Implementing not-available links 

I wanted to include a live link to our 24/7 chat form in the "away" message for the Qwidget.  Unlike in regular chatting, a URL didn't automatically show up as a live link in the away message.  You can use regular html coding for links within the away message (<a href="....etc.).

 

Here's what I'm using for ours now.  I've subsituted our institution code with "#####".  Just swap your own institution code in.

 

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This chat box is currently offline. However, you can still <a href="http://www.questionpoint.org/crs/servlet/org.oclc.home.TFSRedirect?virtcategory=#####"> click here</a> for help right now!  (24/7/365) 

 

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--Bill Pardue, Virtual Service Librarian, Arlington Heights Memorial Library

 

[Here is where you set this up in the Admin module.]

 

 

 

 


The Qwidget in Pennsylvania 

 Here are a few examples of how libraries are making the Qwidget available in Pennsylvania:

 

Schlow Centre Region Library (State College, PA)

The chat widget is available when a "no results" search is performed on their catalog.  To check it out, go to http://www.schlowlibrary.org/ and perform a catalog search that will provide no results.  (There is a catalog search available from the upper left of the main page.)

 

Albright Memorial Library (Scranton, PA)

The chat widget is available on their Reference Department blog:

http://albrightreference.blogspot.com/

 

Carnegie Library of Pittsburgh

The chat widget is available from their “Ask a Librarian” page:

http://www.carnegielibrary.org/research/ask/

 

 

The following libraries make the Qwidget available from their front page:

 

Eastern Monroe Public Library (Stroudsburg, PA)

http://www.monroepl.org/

 

Memorial Library of Nazareth and Vicinity (Nazareth, PA)

http://www.nazarethlibrary.org/ 

 

James V. Brown Library (Williamsport, PA)

http://www.jvbrown.edu/

 

 --Vince Mariner, Ask Here PA Coordinator, Pennsylvania

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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