Concluding-a-Session Scripts

Page history last edited by Paula Rumbaugh 3 mos ago

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Thank you for using Brooklyn Public Library's 24/7 Chat Service. (Brooklyn Public Library)

 

Thanks for using the Brooklyn Public Library's 24/7 service. If you have other questions, please contact us again. If you did not provide an e-mail at the beginning, but would like a chat transcript, you can enter your e-mail address in the area provided. (Brooklyn Public Library)

 

Is there anything else I can assist you with? (Brooklyn Public Library)

 

In order to accommodate all of our customers, chat sessions are limited to 15 minutes each. I'm sorry, but we have to end this session now. (Brooklyn Public Library)

 

If you need additional help, you may call Telephone Reference at 718.990.0728. Thank you for chatting with us today!  (Queens Library, New York)

 

Thank you for chatting with us. I hope I have answered your question(s) adequately. We value your feedback so please complete the survey form after you exit this session. (Queens Library, New York)

 

You can go ahead and click on End Session... Bye!  (MD AskUsNow!)

 

Does this information completely answer your question? (MD AskUsNow!)

 

Can I help you with anything else?Can I help you with anything else?  (MD AskUsNow!)

 

Do you think you have enough information to continue on your own? You can always log in again if you need anything else later.Do you think you have enough information to continue on your own? You can always log in again if you need anything else later.  (MD AskUsNow!)

 

Thank you for using Maryland AskUsNow! If you have any further questions, please contact us again. When you end the session, you should see our entire transcript appear on your screen, including the live web links. If you provided an e-mail address, you should receive a full transcript from "webmaster@askusnow.info" in a few minutes. You can go ahead and click Exit to end your session. Bye for now - and please take a moment to fill out the survey!  (MD AskUsNow!)

 

After we end the call, you'll see our entire transcript on your screen, including the web links! If you weren't able to provide an e-mail address at login, you'll be given an option to e-mail the transcript to yourself then. (MD AskUsNow!)

 

Just to let you know my shift will be ending in a few minutes but don't worry- we have some options! I can try to transfer you to another online librarian now... I can have someone get back to you via email... Or if you think you have enough for now but might need assistance later you can log back when you need more help. Which would you like to do?Also, just to let you know my shift will be ending in a few minutes but don't worry- we have some options! I can try to transfer you to another online librarian now... I can have someone get back to you via email... Or if you think you have enough for now but might need assistance later you can log back when you need more help. Which would you like to do?  (MD AskUsNow!)

 

 

Others Waiting

 

We have some other people waiting for help, so I'll need to log off now. If you need more help, please contact us again. Goodbye, and thank you for visiting with us at Maryland AskUsNow!  (MD AskUsNow!)

 

 

Disconnected

 

Unfortunately it looks like we've lost our connection. I hope I've been able to answer your question, but if not, please do write us back. You may also choose to ask your question by e-mail at webmaster@askusnow.info if technical problems keep us from chatting. Please provide as much detail about what you need as possible, and let us know which library system you use. Goodbye for now, and thanks for using Maryland AskUsNow! (MD AskUsNow!)

 

I haven't heard from you in a while... I hope we haven't lost our connection! Are you still with me? (MD AskUsNow!)

 

 

Since we haven't heard from you in several minutes, we're going to close this session. Please connect to this service again if you need further assistance. Thank you! (Brooklyn Public Library)

 

Since you are not responding and I have other calls, I will have to close this Chat session. Please try contacting us again another time. Thank you for using BPL's 24/7 Chat Service. (Brooklyn Public Library)

 

 

Qwidget 

 

Thanks for using Maryland AskUsNow! If you have any further questions, please contact us again. You can end the session by clicking on the "x" at the top right of the widget box. If you provided an e-mail address, you should receive a full transcript from "webmaster@askusnow.info" in a few minutes. Bye for now - and please take a moment to fill out the survey! (MD AskUsNow!)

 

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